Functional Consultant - Record to Report and Grants - Workday Success Plans

Workday•Washington, NV

9d•$94,600 - $167,900•Hybrid

About The Position

The Workday Success Plans Team focuses on the post Go-Live customer journey, creating programs to help them drive business value from their Workday applications. This team is responsible for delivering a variety of programs and services, from feature demonstrations to full feature deployments. The role involves working directly with customers through targeted microconsulting engagements to solve their business needs using the Workday application. As a trusted Workday advisor, you will assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations. This role requires expertise in Workday Financials, specifically in Financial Accounting, Accounting Journals, Allocations, Consolidations, Inter-company Processing, Period Close, Statistics, Multicurrency, Grants, Award Lifecycle, Award Budgets, Salary over the Cap, and Award Billing. The position also involves delivering other Customer Enablement services such as Office Hours, configuration and business requirements reviews, one-on-one customer configuration designs, and deployments of Workday features.

Requirements

3 years of IT implementation experience
3 years of experience with software consulting and deployment experiences including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards
1+ years of Workday Consulting experience or experience as a Workday SME at least one of the following, FDM, Record to Report, Grants
Workday Certification, or ability to certify in, at least one of the following: FDM, Record to Report, Grants
Ability to gain a thorough understanding of Workday concepts as new features are released
Ability to distill complex concepts into understandable presentations for our customers
Ability to multitask and work on multiple engagements and deliverables simultaneously
Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
Excellent verbal and written communication skills
Bachelor’s degree or relevant work experience required.

Nice To Haves

Advanced degree preferred.

Responsibilities

Conducting research to ensure understanding of customer questions and related Workday concepts.
Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicating responses and value to customers.
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
Keeping up to date with industry practices and the ability to engage with our customers on those topics.
Helping drive the creation of new programs to drive customer feature adoption.
Delivering other Customer Enablement services, such as Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
Provide one-on-one customer configuration designs.
Deployments including full deployment of Workday features.