Functional Consultant - Public Safety
About The Position
Oracle Public Safety has launched a new suite of SaaS applications and hardware for public safety agencies to serve their communities using cutting-edge technologies. This role is for a key member of the Oracle team responsible for supporting critical operational areas. Covering a combination of technical and logistical aspects of Oracle public safety implementations, this position requires strong organizational skills, attention to detail, and the ability to develop trusting business partnerships with public safety customers, contractors, and vendors. You will identify customer vehicle hardware requirements, provide guidance to customers to achieve a successful hardware solution, and coordinate hardware orders and vehicle installations for Oracle public safety solutions. This position will lead integration discovery sessions, gathering workflow and development requirements for public safety integrations, and assist with legal agreements with vendors. You must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. This team member will partner closely with the Sales, Product, Development, Shipping, and Support teams to ensure a superior customer relationship throughout the implementation. This role requires the ability to adapt to change quickly, a drive for results, and a “never satisfied” mentality. You will be an early team member of this fast-growing and exciting line of business at Oracle.
Requirements
- Strong organizational skills
- Attention to detail
- Ability to develop trusting business partnerships with public safety customers, contractors, and vendors
- Ability to adapt to change quickly
- Drive for results
- A “never satisfied” mentality
Responsibilities
- Identify customer vehicle hardware requirements
- Provide guidance to customers to achieve a successful hardware solution
- Coordinate hardware orders and vehicle installations for Oracle public safety solutions
- Lead integration discovery sessions, gathering workflow and development requirements for public safety integrations
- Assist with legal agreements with vendors
- Identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans
- Partner closely with the Sales, Product, Development, Shipping, and Support teams to ensure a superior customer relationship throughout the implementation
Benefits
- Flexible medical insurance
- Life insurance
- Retirement options
- Volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
