Function Lead

Walgreens • Mount Vernon, NY

1d

About The Position

The Distribution Center Function Lead coordinates the safe, efficient, and accurate execution of daily operations within assigned functional area(s). The role leads shift readiness activities, coordinates labor deployment, monitors labor management dashboards, obtains productivity and quality performance reports, and reinforces safety and operational standards. The Function Lead facilitates training and operational readiness and maintains required operational and safety documentation. The position may provide coverage across multiple departments based on business needs.

Walgreens serves customers and patients across its stores in the U.S. and Puerto Rico and describes its mission as building trusted relationships that create healthier futures for customers, patients, team members, and communities.

Requirements

• Basic-level skill in Microsoft Excel.
• Experience using Microsoft Outlook for email and calendar management.
• Basic-level skill in Microsoft Word.
• Ability to stand, walk, and work in a distribution center environment for extended periods.

Nice To Haves

• Associate or bachelor's degree.
• Experience using Labor Management Systems (LMS).
• Familiarity with productivity, quality, or safety metrics in an operations environment.

Responsibilities

• Communicate and reinforce safety standards, policies, and safe work practices.
• Conduct safety observations, audits, and near-miss reporting, and escalate hazards as needed.
• Coordinate and oversee opening and closing shift activities, including staffing, equipment, system access, and work-area readiness.
• Participate in daily huddles, shift handoffs, and tier meetings to review performance.
• Facilitate onboarding and training of new hires within assigned departments.
• Serve as a coordination point for daily operational questions and help team members access information and resources.
• Coordinate workflow and labor priorities across the shift, identify misalignments, and communicate adjustments to leadership.
• Escalate operational constraints or bottlenecks that affect throughput.
• Ensure accurate data entry and validation for WLM, labor tracking, and productivity systems.
• Monitor, interpret, and communicate KPIs, including productivity, quality, safety, and attendance metrics.
• Recommend operational process improvements, including enhancements to equipment use, system workflows, and daily activities within the area of responsibility.
• Encourage team participation in distribution center activities, initiatives, and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed