Fulfillment Team Lead

Millennium Print Group • Cary, NC

9h • Onsite

About The Position

The Fulfillment Team Lead is a senior-level non-supervisory role responsible for providing daily guidance, mentorship, and operational support within the Fulfillment department. This position helps ensure products and materials are received, processed, and shipped accurately while supporting safety, quality, efficiency, and on-time delivery objectives. The Fulfillment Team Lead serves as a key resource for team members and supports management in driving operational excellence and continuous improvement.

Requirements

• High school diploma or equivalent required
• Previous fulfillment, warehouse, or manufacturing experience preferred
• Prior experience as a lead or mentor within a production or warehouse environment preferred
• Experience working within ISO or quality-driven environments preferred
• Forklift certification or the ability to obtain forklift certification required
• Experience safely operating forklifts and other material handling equipment preferred
• Strong communication, organizational, and leadership skills
• Proficiency with Microsoft Office and basic computer systems
• Ability to multitask and manage priorities in a fast-paced environment
• Strong attention to detail and problem-solving abilities
• Ability to work collaboratively in a team-oriented environment
• Basic mathematical and analytical skills

Responsibilities

• Provide daily leadership, coaching, and support to fulfillment team members
• Serve as a primary resource during onboarding and training activities
• Support shipping, receiving, and material movement activities to ensure accuracy and efficiency
• Monitor workflow and communicate operational concerns, delays, and opportunities for improvement
• Partner with supervisors to troubleshoot issues and support operational goals
• Assist with scheduling, reporting, attendance tracking, and department administration
• Promote compliance with safety standards, company policies, and quality requirements
• Support continuous improvement efforts that enhance efficiency and customer satisfaction
• Foster a positive and productive team environment
• Perform additional duties as assigned to support departmental success

Benefits

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED