Team Lead, Fulfillment

GoBolt•Richmond, BC

4d•Onsite

About The Position

We are on the lookout for a Team Lead, Fulfillment in Richmond BC, who shares our passion for being Customer Obsessed. In this dynamic role, you will play a crucial part in being responsible for overseeing daily warehouse operations, ensuring efficient and effective receipt, storage, and dispatch of a wide range of goods. This role involves leading a team of warehouse associates, coordinating activities, and maintaining high standards of safety, quality, and productivity. The ideal candidate will have strong leadership skills, a background in logistics or warehouse management, and the ability to thrive in a fast-paced environment.

Requirements

Proven experience in a warehouse or logistics role, with at least 2 years in a supervisory or team lead position
Strong leadership and team management skills
Excellent organizational and time-management abilities
Proficient in warehouse management software and the Google Suite
Knowledge of safety regulations and best practices in warehouse operations
Strong communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment

Nice To Haves

Having a valid forklift license would be an asset

Responsibilities

Receiving and storing inventory delivered to the warehouse
Staging and sorting of items, palletizing, and crating
Provide regular reports on warehouse performance and key metrics (SLAs) to the operations leadership
Move, pick, pack, and scan items in a safe manner
Use of tools including but not limited to scanners, carts, hand trucks and dollies
Daily submission and completion of all required documentation in an accurate fashion
Follow all 5S processes consistently and effectively
Create an inspiring team environment with an open communication culture
Train new employees on company standards and procedures
Lead, mentor, and supervise a team of warehouse associates
Assign tasks and responsibilities, ensuring efficient workflow and productivity
Conduct regular team meetings to communicate goals, updates, and feedback
Ensure accurate inventory management, including stock counts and reconciliations
Implement and maintain warehouse processes and procedures to maximize efficiency
Enforce safety standards and protocols to ensure a safe working environment
Address and resolve any issues related to damaged or missing goods
Liaise with other departments, such as procurement, account management, and customer service, to coordinate activities and resolve issues
Communicate effectively with team members, management, and external partners