About The Position

The Fulfilment Supervisor will be supervising assigned team members to achieve objectives in production, quality, and safety in the Distribution Center (DC). The person in this role will provide work direction and timely information to both the team members and leadership to help ensure overall operational success. The shift for this position will be Friday - Sunday, 6:00am-6:30pm.

Requirements

  • High school diploma or equivalent
  • Demonstrates computer literacy, including proficiency in Microsoft Office applications and WMS applications
  • Previous supervisory or lead experience in a comparable operational.
  • Demonstrated ability to assess performance levels and analyze productivity and quality results in order to make improvements or take proper corrective action
  • Employs logic and reasoning to identify the strengths and weaknesses of alternative solutions and makes effective decisions or recommendations as a result
  • Strong interpersonal skills with the ability to communicate in a professional manner, maintain confidentiality and sustain a respectful workplace
  • Manages time effectively, achieving a balance of “on the floor” presence and office time
  • Ability to work a flexible schedule to provide the supervision necessary as business needs change
  • Proficiency with shipping software and warehouse management systems (WMS).
  • Excellent organizational, time-management, and problem-solving skills.

Responsibilities

  • Ensuring that the DC’s operational goals are attained, coordinating with other departments and leadership as necessary.
  • Establishes schedules and plans to meet objectives, monitors operations throughout the shift, makes changes and reassigns resources as necessary.
  • Identifying and promptly resolving production and communications issues which may impact operational success, working collaboratively with other leaders.
  • Coordinating the movement of goods, ensuring accurate picking, packing, and dispatching of products.
  • Leading, training, and supervising a team of shipping associates, forklift operators, and other shipping staff.
  • Monitoring team performance and providing coaching, feedback, and development opportunities.
  • Ensuring compliance with company policies, safety regulations, and industry standards.
  • Fostering a collaborative and efficient work environment.
  • Assuring that all team members are working safely and addresses any behaviors or conditions that may increase safety risk, working in partnership with Loss Prevention.
  • Providing training and guidance, which will encourage the development of capable, contributing team members.
  • Setting an appropriate tone in the workplace to build team member engagement and retention.
  • Assuring that team members comply with corporate, DC and departmental policies and procedures.
  • Promptly addressing performance, attendance, and conduct issues on an ongoing basis through coaching, appropriate documentation, and corrective action as needed in partnership with HR.
  • Coaching and motivating team members to improve individual performance and documents this as appropriate, including regular performance appraisals and other feedback for the benefit of the team members’ success.
  • Participating in special projects and performing other related duties as assigned.
  • Other duties as assigned

Benefits

  • Medical, dental, vision, and life insurance options
  • Expanded wellness and mental health benefits
  • Paid time off (PTO), paid holidays, and paid volunteer days
  • 401(k) with company match
  • Bonus incentive plans
  • Team member discount on Ariat merchandise
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