Fulfillment Supervisor - First Shift (Monday-Friday)

Ariat•Dallas, TX

3d•Onsite

About The Position

We are seeking a highly organized and experienced Fulfilment Supervisor to oversee the shipping operations within our distribution center. The Fulfilment Supervisor will be responsible for managing a team of shipping personnel, ensuring timely and accurate processing of all outgoing shipments, and coordinating logistics to meet customer demands. This position plays a key role in optimizing efficiency, maintaining safety standards, and improving overall distribution performance. The shift for this position will be Monday - Friday, 8:00am-5:00pm.

Requirements

High school diploma or equivalent
At least 3-5 years of experience in a shipping or logistics management role, preferably in a distribution center or warehouse environment.
Strong leadership and team management abilities.
Proficiency with shipping software and warehouse management systems (WMS).
Excellent organizational, time-management, and problem-solving skills.
Solid understanding of shipping and logistics processes, including international shipping and customs procedures.
Ability to work in a fast-paced, high-pressure environment.
Strong communication and interpersonal skills.
Ability to lift up to 50 pounds and stand for long periods.
Comfortable working in a warehouse environment, including exposure to varying temperatures.

Nice To Haves

A degree in logistics, supply chain management, or a related field is a plus.

Responsibilities

Overseeing daily shipping activities, ensuring timely processing and shipment of orders.
Coordinating the movement of goods, ensuring accurate picking, packing, and dispatching of products.
Managing the scheduling of shipments and delivery routes to meet customer deadlines and optimize transportation costs.
Ensuring proper documentation (packing slips, shipping labels, customs paperwork) is prepared and accurate.
Leading, training, and supervising a team of shipping associates, forklift operators, and other shipping staff.
Monitoring team performance and providing coaching, feedback, and development opportunities.
Ensuring compliance with company policies, safety regulations, and industry standards.
Fostering a collaborative and efficient work environment.
Collaborating with the Order Processing team to maintain accurate stock levels aligned with shipping requirements.
Managing order prioritization to ensure timely and efficient fulfillment of customer orders.
Tracking shipping discrepancies, damages, or returns, and resolving issues with the appropriate teams.
Coordinating with Customer Support to ensure all shipments are ready in a timely manner.
Resolving shipping delays or issues with carriers, ensuring minimal disruption to customer orders.
Identifying areas for improvement in shipping processes and implementing strategies to increase efficiency, reduce costs, and enhance service.
Maintaining accurate shipping records and generating reports on shipping metrics (e.g., on-time deliveries, shipment accuracy).
Collaborating with management to analyze shipping data and implement corrective actions as needed.
Ensuring adherence to safety standards and regulations in the shipping area, minimizing accidents and injuries.
Complying with all applicable shipping regulations, including international shipping, hazardous material handling, and customs documentation.
Assisting with other responsibilities based on business needs.