Fulfillment Operations Manager

Qualfon • East Hempfield Township, PA

10h • Onsite

About The Position

As the Fulfillment Operations Manager, you’ll manage a team responsible for efficient and accurate production and fulfillment. Your focus will be on business-to-business (B2B), business-to-consumer (B2C), and direct-to-consumer (D2C) customers. Reporting to the Site Director, you’ll drive quality, safety, and teamwork. Specific knowledge of warehouse operations, fulfillment, and e-commerce is required.

Requirements

• 5-7 years Manager experience in order Fulfillment, Warehouse Distribution and E-commerce.
• Bachelor’s degree or equivalent, relevant experience required
• Proven track record in a leadership role within warehousing operations.
• Familiarity with warehouse fulfillment, quality, inventory systems, and shipping/receiving.
• Highly organized with excellent attention to detail.
• Strong verbal and written skills.
• Ability to create a constructive team environment.
• Comfortable working in a deadline-driven setting.
• Excellent decision-making abilities.
• Skilled in inventory and production tracking software.
• Able to lift up to 50 lbs. and perform various physical tasks.
• Frequently required to walk, talk, stand, sit, push, pull and hear.
• Required to use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

• Experience with power industrial trucks (PIT) preferred.

Responsibilities

• Mentor and supervise assembly leads and workers, providing daily guidance.
• Foster teamwork and employee development.
• Monitor production to enhance efficiency and minimize waste.
• Troubleshoot and resolve production-related challenges promptly.
• Implement and enforce quality standards.
• Regularly assess adherence to quality guidelines.
• Identify process enhancements and implement best practices.
• Understand and troubleshoot inventory management tools.
• Support accurate label printing and inventory practices.
• Ensure adherence to time management practices.
• Monitor and hold staff accountable for quality and productivity.
• Maintain a clean, organized, and safe work environment.
• Handle other assigned responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager