Fulfillment Manager

The Clorox Company • Alpharetta, GA

7d • $91,200 - $210,000 • Hybrid

About The Position

As a Fulfillment Network Manager, you will oversee operational performance, cost, service, inventory health, and supplier execution across Distribution Centers (DCs) supporting Clorox's U.S. and Canada business. This role is accountable for driving high-performing 3PL partnerships, network-level inventory strategy, continuous improvement, financial stewardship, and cross-functional collaboration to ensure reliable customer fulfillment and resilient supply chain execution. A successful leader is analytically inclined, proactively uses data, digital tools, and emerging AI capabilities to identify trends, accelerate root-cause analysis, improve decision quality, and increase productivity across fulfillment workflows. This is a network leadership role, not a single-site warehouse management role. Success requires balancing service, cost, inventory utilization, 3PL performance, capacity, controls, and customer requirements across the fulfillment network.

Requirements

• 5+ years of experience in Fulfillment, Distribution, Manufacturing, or Operations, preferably within a CPG environment.
• Bachelor’s degree in Business, Supply Chain, Industrial Engineering, or equivalent experience.
• Experience managing budgets, operational performance, and cross-functional initiatives.
• Proficiency with ERP systems (e.g., SAP), inventory management, and inventory control processes.
• Demonstrated ability to collaborate across supply chain functions and influence stakeholders without direct authority.
• Proven track record leading supply chain improvements that optimize service, cost, inventory, and operational performance.
• Strong ability to balance day-to-day operational execution with strategic initiatives in a fulfillment or distribution network.
• Proactive, adaptable leader with strong stakeholder management skills and the ability to navigate ambiguity.
• Experience leveraging data analytics, KPI dashboards, performance reporting, root-cause analysis, and business case development to drive operational decisions.
• Strong communication skills, attention to detail, and disciplined follow-through.
• Working knowledge of inventory optimization, deployment strategies, FEFO/FIFO practices, lot/date-code traceability, inventory risk management, supplier governance, fulfillment metrics, and operational compliance.
• Experience applying AI-enabled tools, automation, or advanced analytics to generate insights, identify exceptions, improve productivity, and support decision-making.
• Proven talent management, coaching, and team leadership capabilities.
• Experience managing 3PL providers, outsourced distribution operations, or service vendor partnerships.
• Understanding of distribution center operations, including warehouse layout, material flow, storage systems, space utilization, and equipment considerations.
• Ability to travel 25–50% to support sites under management.

Nice To Haves

• Experience in additional supply chain disciplines such as Transportation, Customer Service, Planning, or Procurement.
• Knowledge of retail fulfillment, OTIF/service metrics, customer chargebacks, and inventory-service trade-off decisions.

Responsibilities

• Manage and maintain strong operational performance for assigned DCs supporting Clorox's U.S. and Canada sales.
• Ensure sites meet environmental, quality, safety, regulatory, and reporting requirements.
• Drive continuous improvement in safety, sustainability, product flow, space utilization, on-time shipping/receiving, inventory accuracy, over-short and damage claims, and customer order fulfillment.
• Own continuous 3PL efficiency and cost optimization by proactively partnering with 3PL providers to identify, test, and implement operational improvements that translate into measurable cost savings across the fulfillment network.
• Implement corrective actions and preventative measures to maintain high service standards and reduce recurring operational disruptions.
• Provide operational input into DC design decisions, including storage strategy, racking configuration, material flow, space utilization, equipment needs, and layout considerations that support safe, efficient, scalable fulfillment operations.
• Develop and execute inventory strategies that optimize customer service, cost, inventory utilization, product flow, and working capital across the North American fulfillment network.
• Partner with Supply Planning, Customer Supply Chain, Transportation, Quality, Finance, and DC operations to identify and mitigate inventory risks, including excess, obsolete, slow-moving, constrained, aging, damaged, or mispositioned inventory.
• Drive compliance with inventory control requirements, lot/date-code management, product traceability, First-Expired-First-Out (FEFO) practices, cycle counts, audits, and ERP system controls.
• Actively monitor inventory positioning across the network to improve service levels, reduce unnecessary transfers, support customer-specific fulfillment needs, and improve network distribution efficiency.
• Use data analytics to identify inventory trends, service risks, root causes of inventory discrepancies, and opportunities to improve inventory health, deployment decisions, and network performance.
• Leverage AI-enabled tools, analytics platforms, and automation opportunities to improve inventory visibility, exception management, scenario analysis, and decision support across the fulfillment network.
• Lead cross-functional problem solving on inventory-service tradeoffs, product transitions, capacity constraints, service recovery plans, and inventory disposition decisions.
• Build, forecast, and manage a multi-million-dollar budget over $10M.
• Deliver on financial targets and develop cost savings initiatives that align with departmental objectives.
• Process and approve supplier invoices up to $250K in a timely manner.
• Ensure compliance with internal controls and ERP system requirements, including inventory controls, cycle counts, audits, and supplier billing accuracy.
• Drive value from high-performing 3PL partnerships through supplier relationship management, performance governance, issue resolution, and continuous improvement.
• Serve as the fulfillment leader for network inventory performance, influencing cross-functional partners to balance customer service, inventory investment, transportation costs, and operational efficiency.
• Work with customer supply chain managers, supply chain leads, transportation managers, customer service, quality, supply planning, contract manufacturing, real estate, finance, and 3PL partners to minimize service disruptions and improve network execution.
• Provide expertise and leadership on supply chain projects, including facility start-ups, quality management, IT improvements, product customization, capacity planning, inventory strategy, and customer-specific initiatives.

Benefits

• Robust health plans
• Market-leading 401(k) program with a company match
• Flexible time off benefits (including half-day summer Fridays depending on location)
• Inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager