1st Shift Fulfillment Center Supervisor

Taylor Corporation•Jeffersonville, IN
•Onsite

About The Position

Taylor Corporation is seeking a Fulfillment Center Supervisor to lead second-shift outbound operations at our Jeffersonville, IN facility. This person will lead the team, manage daily staffing and workflow, and ensure orders are shipped safely, accurately, and on time.

Requirements

  • Three+ years of progressive leadership experience.
  • A work history showing increased responsibility. Candidates who progressed from an hourly position to Team Lead and then assumed supervisory responsibilities may be considered.
  • Experience leading employees, coaching performance, managing attendance, addressing employee concerns, and holding team members accountable.
  • Warehouse or distribution experience within a pick, pack, and ship operation.
  • Experience managing staffing, schedules, overtime, productivity, and daily labor needs.
  • Ability to read an established budget, manage labor costs, and adjust staffing based on volume and workload.
  • Ability to work independently, solve problems, and make decisions with limited onsite support.
  • Experience using a warehouse management system. Experience with Oracle, AS400, or another WMS may transfer.
  • Experience using barcode scanners and other warehouse technology.
  • Solid working knowledge of Excel, including the ability to review reports and use data to manage the operation.
  • Strong customer-focused mindset.
  • Strong focus on safety, quality, and process improvement.
  • Clear communication, organization, and problem-solving skills.
  • Candidates must be authorized to work in the United States without the need for employer sponsorship.

Nice To Haves

  • Leadership experience within a large warehouse or distribution operation.
  • Experience with Excel pivot tables and formulas.
  • Experience with shipping carriers or manifesting systems, including UPS, FedEx, or similar systems. Experience with every carrier is not required.
  • Knowledge of material-handling equipment, including sit-down lift trucks, reach trucks, and order pickers.
  • Experience working in an FDA-regulated or other regulated environment. Direct FDA experience is preferred but not required, and training on Jeffersonville’s procedures will be provided.
  • Project management or continuous-improvement experience.
  • LEAN manufacturing knowledge.

Responsibilities

  • Manage the day-to-day operations of the Jeffersonville distribution center, with primary responsibility for second-shift outbound operations.
  • Lead employees through hiring, training, scheduling, coaching, performance management, attendance management, employee relations, and accountability.
  • Plan staffing, schedules, and overtime based on order volume, productivity goals, and daily labor needs.
  • Manage labor and operating costs within an established budget.
  • Maintain a safe, clean, organized, and compliant work environment.
  • Make sure products are picked, packed, moved, and shipped accurately and on time.
  • Monitor and manage performance using established KPIs, including ship-on-time performance and shipping quality.
  • Support additional operational KPIs, including shipping accuracy, inbound receiving, outbound shipping, returns, inventory integrity, and customer satisfaction, as applicable to the shift.
  • Support inventory control and loss-prevention activities.
  • Ensure employees follow warehouse policies, contractual requirements, and FDA procedures.
  • Verify required cleaning records and compliance documentation are completed accurately.
  • Review operational reports and use the information to manage staffing, productivity, quality, and workflow.
  • Support internal Customer Service with shipment questions, errors, and other operational issues.
  • Maintain effective relationships with internal and onsite customers.
  • Occasionally support another shift or Taylor location when business or product needs change. Travel is expected to be very limited, likely less than 1%.

Benefits

  • Choice of several health plans
  • Dental
  • Vision
  • Wellness programs
  • Life coverage
  • Disability coverage
  • Flexible spending accounts
  • Health savings accounts
  • 401(k) plan with company match
  • Paid time off (PTO)
  • 64 hours of annual holiday pay
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