Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Glenmont, NY

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while maintaining clean, organized, and safe staging areas. The role provides customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates. It also involves operating powered equipment, supporting inventory accuracy, completing administrative and readiness tasks, and promptly reporting safety or theft concerns. Associates may be assigned other duties to support business needs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Required certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • At least 6 months of retail experience.
  • At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
  • At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Select high-quality items, validate orders, answer questions, and connect customers with the appropriate associates.
  • Operate powered equipment and maintain required certifications while following safety requirements.
  • Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Meet daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.

Benefits

  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program, including work/life services and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Lowe’s Associate Discount and broad discount platform.
  • Other discretionary benefits based on eligibility, including annual bonuses, an Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
  • Learning and development opportunities.
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