Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.•Daphne, AL

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains required certifications while following safety requirements. The role also supports inventory accuracy through the Orders App and SIMS compliance, partners with leadership to resolve short picks, and completes administrative, maintenance, and readiness tasks. Other duties may be assigned to support business needs.

Requirements

  • Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Six months of experience using common retail technology, such as smartphones and tablets.
  • Certification in Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • Six months of retail experience.
  • Six months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, lawn, or garden.
  • Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Select high-quality items, validate orders, answer customer questions, and connect customers with appropriate associates when needed.
  • Operate powered equipment and maintain the required certifications while following safety requirements.
  • Support inventory accuracy using the Orders App and maintaining SIMS compliance.
  • Partner with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.
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