Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Albuquerque, NM

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time. The role maintains clean, organized, and safe staging areas and provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed. The associate operates powered equipment and maintains required certifications while following safety requirements. The role also supports inventory accuracy, completes administrative and readiness tasks, and promptly reports safety or theft concerns. Other duties may be assigned to support business needs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck is required; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • At least 6 months of retail experience.
  • At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
  • At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material into or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Choose high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
  • Operate powered equipment and maintain required certification for a Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck, following all safety requirements.
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.
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