About The Position

The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.

Requirements

  • 2+ years of experience in corporate filings, legal compliance, or a related field
  • High school diploma required
  • Proficiency in using order entry software.
  • Ability to maintain accuracy in order processing.
  • Basic understanding of customer service principles.
  • Effective verbal and written communication skills.
  • Ability to manage time and prioritize tasks.
  • Willingness to work collaboratively with team members.
  • Understanding of inventory checks and reporting.
  • Ability to maintain and organize operational documents.
  • The ability to work in the Bear Tavern Road office Monday - Friday. This is an in-office role

Nice To Haves

  • Strong understanding of Illinois corporate statutes and Secretary of State procedures (preferred)
  • associate or bachelor’s degree a plus

Responsibilities

  • Accurately enter orders into the system.
  • Perform order administration tasks.
  • Assist with preparing packages for shipment.
  • Coordinate with third-party vendors for order fulfillment.
  • Support inventory checks and report any discrepancies.
  • Maintain operational documents and records.
  • Assist in demand planning under supervision.
  • Ensure customer service standards are met.
  • Respond to basic customer inquiries.
  • Help with general administrative duties as needed.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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