Fulfillment Associate

Newegg • Ontario, CA

13d • Onsite

About The Position

This role involves sorting, prioritizing, and routing incoming packages. The associate will handle packages in preparation for processing, which includes opening boxes and performing initial product inspections. A key responsibility is verifying customer return products according to type and associated procedures. The associate will document inspection results, including any receiving issues, and communicate findings to the team. Collaboration with team members and management is expected to troubleshoot and resolve issues. Adherence to company and safety standards during all inspections and handling procedures is mandatory. The role also supports continuous improvement initiatives to enhance the quality and efficiency of returns processing. Other duties may be assigned.

Requirements

• High School diploma or GED required
• Must be 18 years of age or older
• Must be available to work occasional nights, holidays and weekends
• Strong verbal and written communication skills
• Must have strong computer skills, including but not limited to MS Word and Outlook.
• Good listening skills
• Ability to form partnership with department and gain intimate knowledge of department operations
• Detail-oriented, and self-motivated with desire to continuously improve operations
• Exhibit strong business curiosity and must be willing to explore details to challenge status quo
• Ability to work both independently and with a team in a collaborative work environment
• Ability to treat all information confidentially
• Adaptable and proactively able to move with the change while maintaining a positive attitude
• Strong attention to detail and ability to identify defects or irregularities.
• Ability to lift up to 50 lbs. and work on your feet for extended periods

Responsibilities

• Sort, prioritize, and route incoming packages.
• Handle packages in preparation for processing, including opening boxes and initial product inspection.
• Verify customers return products according to type and associated procedures.
• Document inspection results, including any receiving issues, and communicate findings to the team.
• Collaborate with fellow team members and management to troubleshoot and resolve issues.
• Adhere to company and safety standards during all inspections and handling procedures.
• Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED