Full Time - Fulfillment Associate - Day

Lowe's Home Centers • Owens Cross Roads, AL

10d

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. It also supports inventory accuracy, order follow-up, administrative and maintenance tasks, and store readiness. The associate follows safety requirements, communicates and collaborates with the team, and may take on other duties to support business needs.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered equipment certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Keep staging areas clean, organized, and safe.
• Select high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
• Operate powered equipment and maintain the required certifications while following safety requirements.
• Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
• Promptly report safety or theft concerns.
• Meet daily responsibilities with a customer-first mindset and strong communication and teamwork.
• Perform other duties as assigned to support business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed