About The Position

Join an exceptional fulfillment team that prepares orders for our valued new and existing members. In this hands-on role, you’ll work across multiple fulfillment areas—promotions, membership kits, magazine circulation, merchandise orders, and returns—ensuring every order ships accurately and on time. This work is an on-site role, based at our beautiful company headquarters in West Bend, WI.

Requirements

  • High School Diploma or equivalent required.
  • Must be 18 years of age or older.
  • Basic understanding of internet functions and the ability to learn our warehouse management system.
  • Strong communication skills and the ability to work effectively with team members, leaders, and cross-functional departments in a fast-paced environment.
  • Able to take on new tasks and embrace variety in your work assignments.
  • Be able to work on your feet for up to 8-10 hours per day.
  • Be able to regularly lift up to 50 pounds.
  • Be able to stand, walk, bend, pull, push, squat, lift and reach throughout your shift.
  • Demonstrates the Core Values of Delta Defense, LLC.

Nice To Haves

  • Prior warehouse, fulfillment, shipping/receiving, inventory, production, or material handling experience preferred.
  • Knowledge of NetSuite or similar system is a bonus.

Responsibilities

  • Effectively use warehouse technology to locate and gather stock for shipment.
  • Pick, pack, and ship orders and materials.
  • Coordinate with external teams to prepare upcoming promotional packages.
  • Prepare and fulfill new and renewing member kits.
  • Ensure daily orders are ready by USPS/UPS pick up times.
  • Alert management of inventory and/or shipping supply needs.
  • Process and mail internal renewals, collections, and retention mailings.
  • Maintain and organize warehouse and off site storage facility
  • Operate pallet jacks, forklifts, and other equipment to locate, pull and process orders and allocate shipping materials.
  • Perform quality checks on received inventory items and report deficiencies.
  • Adhere to safety, quality, and fulfillment production standards.
  • Other duties as assigned.

Benefits

  • 23 Days of Personal Time Off
  • 8 Company Holidays
  • paid day of Volunteer Service annually
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • FSA
  • Life Insurance
  • STD
  • LTD
  • Annual company incentive bonus program
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