Seasonal Fulfillment and Receiving Support Associate, Reno Meadowood

Macy's • Reno, NV

5d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. Associates monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time and help keep the stockroom and sales floor operating efficiently. They also greet customers, resolve issues, and deliver orders with care.

The work includes preparing the store for the day, reviewing goals and promotions, tagging merchandise, and organizing the stockroom. Associates assist customers through helpful interactions, maintain shoppable spaces by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They share Loyalty program benefits, complete orders, and organize the stockroom to prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve customer orders from back-of-house storage.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Deliver orders curbside and provide helpful customer service.
• Greet customers, listen to their needs, and resolve issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and help customers complete their shopping experience.
• Review goals, learn about products and promotions, and help prepare the store for success.
• Complete orders and organize the stockroom at the end of the day.
• Work collaboratively to support store operations and achieve sales and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed