Seasonal Fulfillment and Receiving Support Associate, Deerbrook Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and keeping the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering orders with care. Colleagues support customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. They help maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They also organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Deliver orders curbside and monitor alerts to complete Buy Online Pickup In-Store orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, help customers with their purchases, and thank them for their business.
- Complete orders and organize the stockroom at the end of the day.
- Work collaboratively with colleagues and support store goals and customer service.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
