Seasonal Fulfillment and Receiving Support Associate, Providence Place
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time. You help keep the stockroom and sales floor operating efficiently while greeting customers, resolving issues, and providing careful, timely service. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and receiving, tagging, and organizing merchandise. They help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They complete orders, organize the stockroom, and help prepare the team for the next day. The role also involves sharing loyalty program benefits, working toward sales goals, and collaborating with colleagues to improve customer and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain inventory accuracy.
- Pick, pack, and retrieve orders from back-of-house storage, including monitoring alerts to complete BOPS orders on time.
- Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
- Maintain the stockroom and sales floor, including recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Review goals and learn about products and promotions to prepare for the day.
- Share loyalty program benefits and help customers with their purchases.
- Complete orders, organize the stockroom, and prepare the team for the next day.
- Collaborate with colleagues, work toward sales goals, and contribute to customer satisfaction and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
