Seasonal Fulfillment and Receiving Support Associate, Providence Place

Macy's • Providence, RI

2d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver curbside orders to customers. You monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time, and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and providing attentive service during curbside pickups and other customer interactions.

Daily work may include receiving and tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You help complete orders, achieve sales goals, share loyalty program benefits, and prepare the store and stockroom for the next day. The position requires teamwork, adaptability, dependable attendance, and a focus on hospitality and operational excellence.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside to customers.
• Monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, help achieve daily sales goals, and ensure customers have what they need.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Work collaboratively with colleagues to support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed