Seasonal Fulfillment and Receiving Support Associate, Topanga

Macy's • Canoga Park, CA

6d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to ensure Buy Online Pickup In-Store orders are completed on time. The associate helps keep the stockroom and sales floor efficient and interacts with customers by greeting them warmly, resolving issues, and handling curbside deliveries with care.

The position also involves preparing the store for the day, reviewing goals and learning about products and promotions, tagging and organizing merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates share Loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and able to adapt to changing priorities while working independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and replenish merchandise, maintaining an orderly stockroom and efficient store operations.
• Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and work toward daily sales goals.
• Complete end-of-day tasks, organize the stockroom, and prepare the team for the next day.
• Collaborate with colleagues and contribute to a positive customer and team experience.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed