Seasonal Fulfillment and Receiving Support Associate, University Town Center - FL
About The Position
As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to complete Buy Online Pickup In-Store orders on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing work such as greeting shoppers, listening and resolving issues, and delivering orders curbside with care. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also share loyalty-program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise; maintain an organized stockroom.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, on time.
- Deliver orders curbside and provide helpful, attentive customer service.
- Monitor order alerts to ensure orders are ready on time.
- Greet customers, listen to their needs, and resolve issues.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits and help customers complete their shopping experience.
- Work collaboratively with colleagues to support store operations and prepare the store for success.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
