Fuels Systems Maintenance Manager – East

Shell Mobility and Convenience USA•Houston, TX

About The Position

The Fuel Systems Maintenance Manager oversees maintenance, reliability, compliance, and performance of fuel systems across the Shell Mobility & Convenience network. The role ensures fuel system uptime, safe operability, service quality, and regulatory compliance while managing preventive and reactive maintenance. It works with internal stakeholders, environmental teams, vendors, contractors, and field operations to maintain fuel dispensing equipment, underground storage tanks (USTs), and related infrastructure safely and efficiently. The manager supports maintenance budgets and asset management, monitors equipment performance and lifecycle costs, manages service providers, and recommends operational improvements and capital investments. The role also coordinates emergency response and incident remediation, supports investigations and corrective actions, and advances reliability through continuous improvement and professional development. The position reports directly to the Director of Maintenance Operations and directly supervises Fuel Maintenance Technicians and associated maintenance resources. Standard hours are Monday through Friday, with flexibility for operational needs, emergency response, and after-hours support. Travel to company retail locations and project sites may be required, including occasional overnight travel.

Requirements

Minimum five years of experience in fuel systems maintenance, facilities management, petroleum operations, or a related field.
Experience managing maintenance budgets exceeding $1 million.
Knowledge of underground storage tank systems, fuel dispensing equipment, and environmental compliance regulations.
Experience using CMMS platforms and fuel monitoring technologies.
Strong leadership and team management skills.
Excellent verbal and written communication and interpersonal skills.
Strong analytical, financial, and problem-solving capabilities, including the ability to analyze maintenance, operational, and financial performance data.
Ability to manage multiple priorities in a fast-paced operational environment.
Strong project management and vendor management skills.
Proficiency in CMMS platforms, fuel monitoring systems, Microsoft Excel, Outlook, Office, and Teams.
Valid driver's license and ability to travel as required.
Ability to provide emergency response and after-hours support as needed.
Ability to lift up to 50 pounds and to sit, stand, walk, bend, and use a computer for prolonged periods.
Ability to work indoors and outdoors in varying weather conditions and safely access fuel system equipment and maintenance areas.

Nice To Haves

Bachelor’s degree in Engineering, Business, Environmental Science, Facilities Management, or a related field preferred.
Experience with Gilbarco dispensers, Veeder-Root ATG systems, Passport, Insite360, and related fuel management technologies.
Participation in or completion of PMP, Lean Six Sigma, CFM, or related certification programs.

Responsibilities

Manage preventive and reactive maintenance programs for dispensers, underground storage tanks, piping, and monitoring systems.
Coordinate internal and external service providers to resolve equipment issues promptly and maximize system uptime.
Maintain accurate records of maintenance, inspections, repairs, and equipment performance.
Analyze maintenance performance, labor utilization, and repair costs using work order systems and reporting tools.
Recommend operational improvements and capital investment projects.
Monitor asset performance and implement strategies to improve reliability and service quality.
Partner with Environmental and Safety teams on compliance with federal, state, and local regulations.
Support environmental permitting, fuel system inspections, regulatory reporting, and corrective actions for deficiencies or violations.
Maintain documentation for compliance tracking and audits, and promote safety, environmental stewardship, and operational excellence.
Source, evaluate, and manage fuel system service providers and contractors.
Negotiate service agreements and rate schedules and monitor contractor compliance with safety, quality, and performance standards.
Build working relationships with vendors and industry partners.
Support recruitment, retention, development, and performance management of Fuel Maintenance Technicians.
Support development and management of annual fuel maintenance budgets, monitor expenses, and identify cost-saving opportunities.
Manage fuel maintenance inventory and equipment assets.
Use maintenance management systems and fuel monitoring platforms to track asset performance and lifecycle costs.
Recommend equipment upgrades, replacements, and capital improvement projects.
Serve as a key maintenance contact during fuel system emergencies, including equipment failures, leaks, spills, and third-party damage.
Coordinate emergency response and remediation with Environmental, Safety, Operations, and vendor partners.
Support incident investigations and corrective action implementation; ensure timely emergency communication and documentation.
Identify opportunities to improve reliability, reduce downtime, and optimize maintenance performance.
Stay current on industry trends, technologies, regulations, and best practices; attend conferences, trade shows, and professional development programs.
Participate in company-sponsored training and certification programs and complete assigned Shell Technical Advisor training and certification requirements.
Provide leadership, coaching, performance management, and development opportunities for maintenance personnel; coordinate contractors, vendors, and service providers.