Facilities Maintenance Manager - East

Shell Mobility and Convenience USA•Houston, TX

About The Position

The Facilities Maintenance Manager oversees the planning, coordination, and execution of facility maintenance activities across assigned locations. The role manages maintenance operations, optimizes budget performance, maximizes labor efficiency, and ensures facilities are maintained to company standards. It works closely with internal stakeholders, contractors, and technicians to support safe, reliable, and cost-effective operations and an exceptional customer experience. The manager leads assigned Facilities Maintenance Technicians and oversees daily maintenance, site inspections, maintenance needs, budgets, contractors, projects, inventory, and preventative maintenance. The role also supports technician training and continuous improvement. Standard hours are Monday through Friday, 7:30 AM–4:30 PM, with occasional overtime, weekend work, after-hours support, and travel—including occasional overnight stays—potentially required.

Requirements

  • At least five years of multi-facility maintenance management experience.
  • Experience managing maintenance technicians, vendors, and contractors.
  • Exceptional verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Proven leadership and team-management capabilities.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of local, state, and federal regulations related to facility maintenance.
  • Proficiency in Microsoft Excel, Outlook, Office, and Teams.
  • Ability to lift up to 50 pounds; stand, walk, sit, and operate a computer for extended periods; work indoors and outdoors in varying weather conditions; and travel to multiple facilities as required.

Nice To Haves

  • Bachelor's degree in Facilities Management, Business Administration, Engineering, Construction Management, or a related field.
  • Professional certification such as CFM (Certified Facilities Manager), PMP, or equivalent.
  • Familiarity with HVAC, electrical, landscape, roofing, plumbing, or commercial refrigeration systems.

Responsibilities

  • Lead and manage a team of Facilities Maintenance Technicians.
  • Oversee daily maintenance operations across assigned locations and assess current and future maintenance needs.
  • Conduct site inspections, monitor facility conditions, and ensure work complies with company standards, safety requirements, and established procedures.
  • Maintain budget performance below monthly OPEX run-rate targets and analyze expenses and trends for cost-saving opportunities.
  • Review and approve invoices for compliance with contracts and service agreements.
  • Manage maintenance resources to maximize labor utilization and productivity, and recommend operational efficiencies and cost reductions.
  • Collaborate with management to develop project scopes and obtain competitive quotations.
  • Manage contractor relationships, evaluate performance, and ensure vendors meet company safety and service expectations.
  • Coordinate maintenance projects, monitor their progress through completion, and support capital and special projects as assigned.
  • Oversee parts inventory, ensure necessary supplies are available, and improve inventory control and asset utilization.
  • Support preventative maintenance programs to minimize equipment downtime.
  • Identify technician training and development needs and coordinate technical, safety, and compliance training.
  • Promote continuous improvement and operational excellence, evaluate emerging technologies and maintenance solutions, and recommend process improvements and best practices to leadership.
  • Provide leadership, coaching, and performance management for maintenance team members.
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