Fuel Systems Maintenance Manager

Shell Mobility and Convenience USA•Houston, TX

About The Position

The Fuel Systems Maintenance Manager is responsible for fuel system uptime, safe operability, service quality, and regulatory compliance across Shell Mobility & Convenience’s retail network. The role oversees preventive and reactive maintenance programs, fuel system vendors, maintenance technicians, and compliance activities to ensure fuel dispensing equipment, underground storage tanks (USTs), and associated infrastructure operate safely, efficiently, and reliably. The manager supports maintenance budgeting, parts inventory, asset performance and lifecycle-cost tracking, equipment upgrades, and capital improvement projects. The role also supports emergency response to fuel system leaks, spills, equipment failures, and third-party damage, coordinating response and remediation with Environmental and Safety teams. The position reports to the Director of Maintenance Operations and directly supervises Fuel Maintenance Technicians. It also oversees vendors, contractors, and service providers. Standard business hours are Monday through Friday, with flexibility for business needs and after-hours emergency support. Travel to retail locations, including occasional overnight travel, may be required.

Requirements

Five or more years of experience in fuel systems maintenance, facilities management, or petroleum operations.
Bachelor’s degree in Engineering, Business, Environmental Science, Facilities Management, or a related field; equivalent experience will be considered.
Experience managing maintenance budgets exceeding $1 million.
Strong knowledge of UST systems, fuel dispensing equipment, and environmental compliance regulations.
Experience with CMMS platforms and fuel monitoring technologies.
Strong leadership, communication, and interpersonal skills.
Excellent analytical, organizational, and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with CMMS platforms, fuel monitoring systems, Microsoft Excel, Outlook, Office, and Teams.
Strong project management and vendor management skills.
Excellent communication, project management, and vendor negotiation skills.
Valid driver’s license and ability to travel as required.
Ability to lift up to 50 pounds.
Ability to work indoors and outdoors in varying weather conditions.

Nice To Haves

Experience with Gilbarco dispensers, Veeder-Root ATG systems, Passport, and Insite360.
Participation in programs such as PMP, Lean Six Sigma, CFM, or other relevant development opportunities.

Responsibilities

Manage preventive and reactive maintenance programs for fuel systems, including dispensers, USTs, piping, and monitoring systems.
Coordinate service providers to maximize system uptime and ensure timely issue resolution.
Maintain accurate records of maintenance activities, inspections, and repairs.
Analyze maintenance performance, labor utilization, and repair costs to identify improvement opportunities.
Support development of business cases and capital improvement projects.
Partner with Environmental teams to ensure compliance with federal, state, and local regulations.
Support corrective actions for compliance deficiencies and equipment issues.
Maintain documentation required for regulatory reporting and compliance tracking.
Promote adherence to HSSE standards and company safety expectations.
Source, evaluate, and manage fuel system service providers and contractors.
Recruit, develop, and retain Fuel Maintenance Technicians.
Negotiate service agreements and rate schedules that support cost-effective operations.
Monitor vendor performance and compliance with service expectations.
Support development and management of annual maintenance budgets and parts inventory.
Track asset performance and lifecycle costs using maintenance management systems and Insite360.
Recommend equipment upgrades, replacements, and maintenance improvements.
Identify opportunities to reduce costs while maintaining service quality.
Support fuel system emergency response activities, including leaks, spills, equipment failures, and third-party damage incidents.
Coordinate response and remediation efforts with Environmental and Safety teams.
Ensure timely communication and documentation of incidents.
Identify opportunities to improve reliability, reduce downtime, and enhance maintenance performance.
Stay informed on industry trends, fuel technologies, and regulatory changes.
Participate in industry events, professional development, and company-sponsored training programs.
Complete Shell Technical Advisor training and certification requirements as assigned.
Complete required safety, compliance, and onboarding training.