ORD Maintenance Manager-Fuel Farm

Menzies Aviation Careers•Chicago, IL

About The Position

The Maintenance Manager leads the maintenance program for the ORD Fuel Farm, overseeing asset tracking, maintenance planning, and accurate equipment records. The role administers SAIM, establishes asset and maintenance requirements, and ensures preventive and corrective maintenance is scheduled, completed, and documented to support safe, reliable fuel storage and distribution operations. The manager works closely with supervisors, technicians, operational leadership, and other partners to coordinate maintenance and support compliance with approved safety procedures. The position also maintains equipment histories and spare-parts records, monitors maintenance performance and costs, supports budgeting and equipment improvement decisions, and coaches employees on maintenance-system use and recordkeeping. It includes other duties as assigned by the General Manager or senior leadership. The employee is responsible for taking reasonable care of their own and others’ health, safety, and wellbeing and must comply with workplace safety rules and the company’s Substance Misuse Policy.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required; equivalent practical experience will be considered.
  • Three to five years of related maintenance management, maintenance planning, reliability, industrial equipment, petroleum, aviation fuel, or military maintenance experience preferred.
  • Expert-level experience using a computerized maintenance management system (CMMS), such as IBM Maximo, MaintainX, or a similar platform, and ability to learn SAIM quickly.
  • Valid driver’s license with a clean driving record; must maintain it.
  • Ability to obtain and maintain required airport security badges, US Customs Seal, and driving authorization, as applicable.
  • Ability to pass pre-employment drug screening, background checks, and required company or airport testing.
  • Must be available and flexible to support variable shifts, weekends, holidays, emergencies, planned outages, and operational needs.
  • Proficient in reading, writing, and speaking English, including writing clear work instructions, maintenance reports, procedures, and correspondence.
  • Expert proficiency in Microsoft Excel, including complex formulas, pivot tables, data validation, reports, and dashboards; expert proficiency with Word, Outlook, PowerPoint, and Teams.
  • Extensive knowledge of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices.
  • Ability to build asset tracking and maintenance requirements from scratch and maintain clear priorities, schedules, and records.
  • Collaborative team mindset and ability to work effectively with people with varied personalities, experience, and technical skills.
  • Ability to read equipment manuals, technical drawings, and maintenance instructions and translate them into practical tasks and work orders.
  • Ability to prioritize maintenance in a 24/7 operation, coordinate work across shifts, and adapt to operational needs.
  • Strong attention to detail and ability to maintain complete, accurate asset data and maintenance records for audits and inspections.
  • Strong troubleshooting and analytical skills, including identifying recurring failures, assessing maintenance priorities, and following corrective actions through to completion.
  • Clear communication and coaching skills, including explaining maintenance requirements to employees, managers, contractors, customers, and auditors.

Nice To Haves

  • A degree in engineering, industrial technology, maintenance management, or a related field.
  • Three to five years of related maintenance management, maintenance planning, reliability, industrial equipment, petroleum, aviation fuel, or military maintenance experience.
  • Experience in fuel pipeline operations.

Responsibilities

  • Manage the ORD Fuel Farm maintenance program and ensure preventive and corrective maintenance is scheduled, completed, and documented.
  • Administer SAIM and maintain asset records, work orders, maintenance schedules, inspection requirements, and equipment history.
  • Build and organize asset tracking, including asset hierarchies, equipment tags, locations, specifications, manuals, and supporting records.
  • Establish asset maintenance requirements using manufacturer recommendations, approved procedures, equipment condition, and applicable inspection and testing requirements.
  • Develop preventive maintenance plans and recurring work orders, including frequencies, responsibilities, task instructions, and completion criteria.
  • Plan and coordinate daily, weekly, and long-term maintenance with supervisors, technicians, Dispatch, and Operations to manage outages and minimize disruption.
  • Track due and overdue work, identify constraints, and verify labor, parts, findings, and follow-up documentation before work-order closeout.
  • Coordinate inspection, servicing, troubleshooting, repair, replacement, calibration, and testing of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices.
  • Maintain a prioritized corrective maintenance backlog, escalate safety-critical or recurring equipment problems, and track repairs through resolution.
  • Use Microsoft Excel and CMMS reports to monitor completion, overdue tasks, downtime, recurring failures, and costs, and provide regular updates to the General Manager.
  • Maintain spare-parts records and coordinate parts, tools, purchasing requests, and contractor services needed for scheduled maintenance.
  • Support maintenance budgeting, repair-versus-replacement decisions, and equipment improvement projects using asset condition and maintenance history.
  • Coach and support employees in using SAIM, submitting work requests, documenting maintenance, and maintaining consistent equipment records.
  • Partner with HS&T, QC, supervisors, technicians, and contractors to ensure maintenance follows approved safety procedures, including equipment isolation, lockout/tagout, and Stop Work Authority.
  • Perform other duties as assigned by the General Manager or senior leadership.
  • Take reasonable care of personal and others’ health, safety, and wellbeing at work and follow provided information, training, and workplace health and safety rules or procedures.
  • Comply with the company’s Substance Misuse Policy and required testing.
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