ORD Maintenance Manager-Fuel Farm

Menzies Aviation•Chicago, IL

About The Position

The Maintenance Manager leads the maintenance program for the ORD Fuel Farm, overseeing asset tracking, maintenance planning, and accurate equipment records. The role administers SAIM, establishes asset and maintenance requirements, and ensures preventive and corrective maintenance is scheduled, completed, and documented to support safe, reliable fuel storage and distribution operations. The manager builds and maintains asset records and maintenance plans, coordinates work with supervisors, technicians, Dispatch, Operations, and contractors, and monitors maintenance performance using CMMS reports and Microsoft Excel. The role also supports maintenance budgeting and equipment improvement decisions, coaches employees on maintenance systems and documentation, and partners with relevant teams to ensure work follows approved safety procedures. The position includes a duty to take reasonable care of workplace health, safety, and wellbeing, and is subject to company substance-misuse testing.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required; equivalent practical experience will be considered.
  • Expert-level experience using computerized maintenance management systems (CMMS), such as IBM Maximo, MaintainX, or similar platforms, and ability to learn SAIM.
  • Must possess and maintain a valid driver's license with a clean driving record.
  • Ability to obtain and maintain required airport security badges, US Customs Seal, and driving authorization, as applicable.
  • Ability to pass pre-employment drug screening, background checks, and all required company or airport testing.
  • Must be available and flexible to support variable shifts, weekends, holidays, emergencies, planned outages, and operational needs.
  • Proficient in reading, writing, and speaking English, including writing clear work instructions, maintenance reports, procedures, and correspondence.
  • Expert proficiency in Microsoft Excel, including complex formulas, pivot tables, data validation, reports, and dashboards; expert proficiency with Word, Outlook, PowerPoint, and Teams.
  • Extensive knowledge of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices.
  • Highly organized, with the ability to build asset tracking and maintenance requirements from scratch and maintain clear priorities, schedules, and records.
  • Collaborative and supportive team mindset, with the ability to work effectively with people of varying personalities, experience levels, and technical skills.
  • Ability to read equipment manuals, technical drawings, and maintenance instructions and translate them into practical tasks and work orders.
  • Ability to prioritize maintenance in a 24/7 operation, coordinate work across shifts, and adapt to changing operational needs.
  • Strong attention to detail and ability to maintain complete, accurate asset data and maintenance records for audits and inspections.
  • Strong troubleshooting and analytical skills, including identifying recurring failures, assessing maintenance priorities, and following corrective actions through to completion.
  • Clear communication and coaching skills, including the ability to explain maintenance requirements to employees, managers, contractors, customers, and auditors.

Nice To Haves

  • Degree in engineering, industrial technology, maintenance management, or a related field.
  • Three to five years of related maintenance management, maintenance planning, reliability, industrial equipment, petroleum, aviation fuel, or military maintenance experience.
  • Experience in fuel pipeline operations.

Responsibilities

  • Manage the ORD Fuel Farm maintenance program and ensure preventive and corrective maintenance is scheduled, completed, and documented.
  • Administer SAIM, maintaining asset records, work orders, maintenance schedules, inspection requirements, and equipment history.
  • Build and organize asset tracking, including asset hierarchies, equipment tags, locations, specifications, manuals, and supporting records.
  • Establish asset maintenance requirements using manufacturer recommendations, approved procedures, equipment condition, and applicable inspection and testing requirements.
  • Develop preventive maintenance plans and recurring work orders, including frequencies, responsibilities, task instructions, and completion criteria.
  • Plan and coordinate daily, weekly, and long-term maintenance with supervisors, technicians, Dispatch, and Operations to manage outages and minimize disruption.
  • Track due and overdue work, identify constraints, and verify completed work has accurate labor, parts, findings, and follow-up documentation before closeout.
  • Coordinate inspection, servicing, troubleshooting, repair, replacement, calibration, and testing of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices.
  • Maintain a prioritized corrective maintenance backlog, escalate safety-critical or recurring equipment problems, and track repairs through resolution.
  • Use Microsoft Excel and CMMS reports to monitor maintenance completion, overdue tasks, downtime, recurring failures, and costs; provide regular updates to the General Manager.
  • Maintain spare-parts records and coordinate parts, tools, purchasing requests, and contractor services needed for scheduled maintenance.
  • Support maintenance budgeting, repair-versus-replacement decisions, and equipment improvement projects using asset condition and maintenance history.
  • Coach and support employees in using SAIM, submitting work requests, documenting maintenance, and following consistent equipment recordkeeping practices.
  • Partner with HS&T, QC, supervisors, technicians, and contractors to ensure maintenance follows approved safety procedures, including equipment isolation, lockout/tagout, and Stop Work Authority.
  • Perform other duties as assigned by the General Manager or senior leadership.
  • Take reasonable care of the health, safety, and wellbeing of oneself and others in accordance with provided information, training, and workplace rules or procedures.
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