FTR Re-Entry Peer Mentor I
About The Position
At Mission Services of Silicon Valley, the FTR Re-Entry Peer Mentor I supports program participants in transitioning from subsidized to permanent employment. The role develops relationships among participants and employers, provides individual guidance, helps participants stay on track with program goals, and assists with problem-solving and conflict mediation. The mentor also facilitates workshops, serves as a resource and role model, maintains participant confidentiality, and supports outreach and reporting activities. The position is based at the Main Plant in San Jose, California. Work is generally performed indoors in a climate-controlled setting, with occasional outdoor work and regular contact with the public, businesses, and community agencies. The role requires minimal supervision and involves teamwork, occasional short deadlines, and occasional high-stress or hectic periods.
Requirements
- Must possess a vehicle, insurance, a California Driver’s License, and an excellent driving record.
- Computer literacy and knowledge of MS Office are required.
- Good oral and written communication skills.
- Ability to understand instructions and their underlying principles, reason, and make judgments.
- Ability to comprehend and communicate meaning clearly, including understanding relationships between words and the meaning of sentences and paragraphs.
- Willingness to accept responsibility for directing, controlling, or planning activities.
- Ability to influence others’ opinions, attitudes, or judgments.
- Analytical ability and ability to work with people beyond simply giving and receiving instructions.
- Ability to perform repetitive work according to established procedures and pace.
- Ability to respect and conform to established limits, tolerances, and standards.
- Ability to remain calm in unusual or dangerous situations and work under adverse conditions if necessary.
- Ability to stand, bend, kneel, reach forward and overhead, sit, carry, push, and pull.
- Ability to lift up to 65 pounds throughout the workday.
Nice To Haves
- Two years of experience working with the criminal justice population is preferred.
Responsibilities
- Support participants in transitioning from subsidized employment to permanent employment.
- Promote participant retention and troubleshoot retention issues as needed.
- Develop and foster relationships between employers and program participants.
- Help identify options for advancing goals and solving specific problems.
- Listen to participants and provide positive reactions and constructive criticism.
- Ensure participants stay on track with program goals and expectations.
- Provide one-on-one guidance in person, by telephone, and in weekly meetings.
- Mediate conflicts between program participants and onsite supervisors.
- Facilitate Janitorial and Employability Skills Workshops as needed.
- Serve as a resource guide and role model for program participants.
- Maintain confidentiality between program participants.
- Assist with participant outreach and in-reach.
- Report progress and participant- or staff-related issues to the Program Director.
- Submit data and activity reports when needed.
- Perform other duties as assigned; responsibilities may be added, deleted, or changed at management's discretion.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
