FSS/Housing Subsidy Coordinator

The Arc Oneida-Lewis•Utica, NY

About The Position

The FSS/Housing Subsidy Coordinator works with the Director of Community Services to manage the Housing Subsidy and Family Support Services programs. The coordinator works with individuals and families, Care Managers, staff, funders, and community partners to help ensure participants receive eligible support and programs are administered accurately and efficiently. The role involves managing multiple programs, maintaining records and reports, coordinating services, and helping families navigate housing assistance and other resources.

Requirements

Bachelor's degree from an accredited college in finance, human services, or a related field; or an associate's degree in one of those fields plus at least one year of finance or human services experience.
Knowledge of community resources and how to access them.
Strong organizational skills and ability to prioritize competing demands across multiple programs.
Ability to communicate effectively with individuals, families, staff, Care Managers, funders, and community partners.
Ability to work independently and effectively as part of a team.
Strong computer skills, including experience with Microsoft Word, Excel, Office, and large databases.
Ability to work a flexible schedule, including occasional evenings and weekends.
Valid New York State driver's license with an acceptable driving record.
Ability to perform physical requirements including bending, kneeling, squatting, sitting, climbing, reaching, lifting, and carrying items up to 50 pounds with or without assistance.
Vision and hearing corrected to within normal limits.

Responsibilities

Coordinate the funding, implementation, and ongoing administration of the Housing Subsidy and Family Support Services programs.
Manage ongoing housing subsidies, start-up subsidies, and FSS reimbursement programs, including Respite Reimbursement, Reading, Math and After School Learning, and Care Giver Retreat.
Process program intakes and work with Care Managers and families to obtain eligibility documentation, contracts, participation agreements, leases, and other required paperwork.
Complete annual program recertifications and contract renewals for Housing Subsidy and FSS participants.
Communicate regularly with Housing Subsidy recipients and assist with applications, documentation, budgets, tenancy concerns, landlord issues, apartment repairs, and other housing-related needs.
Assist participants without a Care Manager in obtaining and completing necessary documentation.
Maintain accurate participant records, including referrals, service changes, demographic information, and program terminations.
Maintain Housing Subsidy and FSS files separately from medical records.
Prepare financial, utilization, budget, roster, and monthly, quarterly, and annual reports as required.
Review Life Plans and communicate with Care Managers about changes or updates.
Facilitate communication among staff, families, funders, Care Managers, and the people supported.
Chair the monthly Respite Reimbursement Committee and coordinate review of new applicants with staff and parent advocates.
Maintain detailed records of communications related to respite reimbursement.
Ensure Life Plan approvals are completed and returned to Care Managers within required agency timeframes.
Hire contract staff for the Reading, Math and After School Learning Program and monitor required documentation and service logs.
Review and approve tutor timesheets and monitor monthly program paperwork.
Assist with developing new activities and expanding opportunities for families and the people supported.
Promote and uphold the Agency's CQL outcomes, Core Values, Mission, Corporate Compliance, HIPAA, confidentiality, and safety standards.
Participate in Agency committees, meetings, and required training as assigned.