FSQA Supervisor

J&J Snack Foods•Bridgeport, CT

17h

About The Position

The FSQA Supervisor develops, implements, communicates, and reviews plant Food Safety and Quality Assurance programs, ensuring compliance with corporate, regulatory, and GFSI food safety and quality requirements. Reporting to the Food Safety Quality Manager, the supervisor oversees Quality Department staff, ensures compliance with company personnel and safety policies, and provides leadership, mentoring, training, coaching, and guidance to Quality Technicians. The role also serves as backup to the Food Safety Quality Manager. The position monitors food safety systems and controls, including HACCP and prerequisite programs, GMP compliance, allergen control, employee training, SQF-related programs, and product acceptance decisions. It implements and manages quality systems covering production and product release, quality holds, specifications, sampling and analysis, document control, traceability and recovery, kosher certification, corrective and preventive actions, and quality reporting. The supervisor also serves as a secondary contact for product-related regulatory agencies and may have some environmental compliance responsibilities. The role requires technical knowledge, food manufacturing experience, interpersonal skills to lead and inspire staff and Operations groups, problem-solving and analytical ability, attention to detail, familiarity with laboratory equipment, and the ability to evaluate products and test results. The stated U.S. salary range is $70,000–$75,000.

Requirements

Associate degree or an equivalent combination of education and experience.
At least three years of experience in a food plant environment.
HACCP certification.
Excellent interpersonal skills.
Proficient Microsoft Office skills.
Self-motivated, detail-oriented, able to stay on task, and able to solve problems.
Technical knowledge and food manufacturing experience, with the interpersonal skills to lead and inspire department staff and the Operations group.
Knowledge of laboratory equipment and ability to use reasoning and logic for data analysis.
Visual acuity and palate to evaluate products and test results.
Professional phone skills for communicating with customers, vendors, agencies, and managers.

Nice To Haves

Prior QA experience preferred.
PCQI certification preferred.
SQF certification preferred.

Responsibilities

Develop, implement, communicate, and review plant Food Safety and Quality Assurance programs.
Ensure compliance with corporate, regulatory, and GFSI food safety and quality requirements.
Oversee Quality Department staff and ensure compliance with company personnel and safety policies.
Lead, mentor, and guide Quality Technicians; resolve work-related issues; train the lab team on quality procedures and SOPs; and provide ongoing coaching and feedback.
Monitor food safety systems and controls, including plant CCPs and prerequisite programs such as pest control, master cleaning and sanitation, and vendor qualification.
Conduct periodic GMP facility audits and follow up on corrective actions.
Develop, implement, and conduct employee food safety and quality training.
Ensure allergen controls through material segregation, equipment cleaning, and product labeling.
Accept, hold, or reject products, in-process samples, and finished goods.
Assist in developing and implementing supporting SQF policies and programs.
Monitor final QA acceptance of production and document results on the release spreadsheet; ensure process QPs are met.
Place suspect or nonconforming raw, in-process, finished, or packaging material on hold and ensure it is physically quarantined.
Promote product specification compliance during production and develop in-process and finished-goods sampling and analysis.
Maintain and timely distribute accurate records and reports supporting process control, product release, and customer and regulatory documentation requirements.
Ensure a controlled manufacturing process through document control.
Maintain a product traceability and recovery system that can rapidly identify, isolate, and recover specific lots; report system records and improvement suggestions to upper management.
Ensure vendor kosher certification, material segregation, and records supporting kosher product label claims.
Support CAPA initiatives and follow through.
Provide timely, accurate product quality reports and analysis to internal and external customers, including certificates, manufacturing process-control information, regulatory compliance reports, and quality KPI reports.
Act as a secondary contact between the company and product-related regulatory agencies, including the FDA, state and local health departments, and agencies licensing kosher.
Perform other tasks as assigned by the Supervisor.
Adhere to environmental, health, and safety requirements and procedures.