FSQA Manager

Rich Products Corporation • Lakeland, TN

1d • $96,640 - $144,960 • Onsite

About The Position

The Quality Assurance Manager manages all plant units and is responsible for monitoring and ensuring that plant products are safe and meet customer specifications and company quality and reliability standards. The role develops and implements short- and mid-term business plans for the department and assists in developing the plant’s strategic plan. It is based at Rich’s Arlington, Tennessee facility.

The manager leads quality-control testing and programs, oversees quality procedures and records, and works with plant associates, management, vendors, customers, and quality representatives to resolve issues. The role also supports associate development, regulatory readiness, product safety, and compliance with GMP and safety standards.

Requirements

• Bachelor’s degree in Business, Supply Chain Operations, Food Science, Engineering, or a related field.
• Five years of supervisory experience in a food-processing, pharmaceutical, or chemical manufacturing organization.
• Demonstrated knowledge and application of statistical process control, quality-assurance techniques and tools, and quality-management principles in a food, chemical, or pharmaceutical manufacturing environment.
• Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens, and pest control.
• Demonstrated knowledge of refrigeration.
• Demonstrated knowledge of efficient and safe manufacturing operations, including product and associate safety, OSHA standards, product quality, and cost control through minimizing downtime and waste and optimizing yield.
• Demonstrated ability to direct, coach, and train associates, and to plan, monitor, and schedule work.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment.
• Demonstrated ability to formulate and understand complex mathematical equations, including basic statistical analysis.
• Proficiency using Excel or other spreadsheet software.

Nice To Haves

• Supervisory experience in a food-processing, pharmaceutical, or chemical manufacturing organization using computerized manufacturing equipment.

Responsibilities

• Manage and direct staff responsible for microbiological and other quality-control testing of plant products.
• Oversee maintenance of weight and defect control programs in accordance with plant and company standards.
• Develop, implement, and communicate short- and mid-term (1–2 year) business plans for operations, connecting associate roles to plant, division, and corporate plans.
• Assist in establishing longer-term strategic plans for the plant.
• Develop operating policies and procedures as necessary.
• Mentor and motivate associates, providing training and development to optimize their performance and personal growth.
• Communicate performance standards, recognize and reward individual and team accomplishments, counsel performance problems, and ensure associates have the resources and capabilities to perform their responsibilities.
• May serve as a member of the plant’s Steering Team.
• Resolve hotline complaints about plant products and maintain records of their resolution.
• Meet with vendors, customers, quality representatives, and other company staff to discuss and resolve quality issues.
• Communicate product hold policies and procedures to plant staff and ensure adherence.
• Recommend suspension of production or release of product when quality standards are not achieved.
• Lead and/or participate in plant quality audits.
• Participate in regular meetings with plant management to discuss quality improvements.
• Develop, maintain, and report required operational information to management, and ensure the plant maintains quality-related information required for regulatory reviews and reporting.
• Ensure compliance with GMP and safety standards.
• Participate in weekly GMP, sanitation, and safety inspections throughout production departments and correct deficiencies or issue work orders to address them.
• Follow up with appropriate associates on work orders to ensure timely completion.
• Stay current on manufacturing technologies, systems, and quality-control practices.
• Maintain a comprehensive understanding of plant products, raw and packaging materials, manufacturing operations, and applicable quality specifications and standards.
• Perform other related responsibilities as needed to support Rich Products Corporation’s business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager