FSO - Insurance - Life & Group Transformation - Business Consulting - Senior

EY•Charlotte, NC

12d•$97,300 - $202,600•Hybrid

About The Position

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry: the Financial Services Organization (FSO). Within the FSO, our Business Transformation and Growth team helps organizations reimagine how they operate, compete, and grow. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry. We work side by side with clients across the FSO, from the industry’s most venerable institutions to dynamic new entrants spanning Insurance, Banking and Capital Markets, and Wealth and Asset Management. Our Business Transformation and Growth team helps financial services clients improve and transform their life/annuity, group benefits, and retirement services businesses in areas such as operating model redesign, process improvement, technology enablement, organizational design, M&A due diligence, and post-merger integration as clients reimagine, modernize and disrupt how they succeed in the market and create long-term, sustainable value. Advances in AI, cloud, and advanced analytics are resetting what organizations can do: faster onboarding / underwriting, elevated experiences, lower cost to serve, and more productive distribution. We are seeking a highly motivated Senior Consultant to join EY engagement teams, deliver consulting services and develop business with our clients. In this role, you will help our clients achieve their desired goals and business objectives. In return, you can expect to learn leading practices in business & technology transformation while solving a range of complex challenges using modern digital tools and methods. You will gain exposure in all areas of the value chain: product development, sales and distribution, new business and underwriting, service and policy administration, and claims.

Requirements

Bachelors degree in Computer Science, Management Information Systems, Engineering, Business, Economics, or related disciplines
Minimum of 3 years of consulting and/or industry experience in financial services
Strong oral and written communication skills including executive presentation skills
Experience assessing and improving business processes, systems, and associated technologies
Understanding of financial services products and the operations processing lifecycle
Experience documenting operating models and business processes
Travel to client sites, as necessary

Nice To Haves

Understanding / experience with life, annuity, or group product lines (e.g., fixed, indexed and variable annuities, term/whole/indexed/variable life insurance, group disability & dental)
Familiarity with the insurance distribution and sales-enablement landscape (e.g., IMO/BGAs, career agents, banks, broker dealers, registered investment advisors)
Familiarity with core technology platforms (e.g., CRM, order entry, workflow, underwriting, policy administration, servicing and claims) and modernization of legacy platforms
Working knowledge of data, analytics, and AI applications across the insurance value chain
Knowledge of insurance regulatory and underwriting/suitability requirements and their operational implications
Experience with M&A due diligence, post-merger integration, or reinsurance and capital-efficiency initiatives

Responsibilities

Consistently deliver high-quality client services across a variety of engagements
Redesign and modernize core functions (e.g., sales, underwriting, new business, policy administration, claims)
Document current- and future-state operating models and business processes
Communicate complex issues clearly and build relationships with client personnel at appropriate levels
Monitor progress, manage risk, and keep key stakeholders informed on engagement progress and expected outcomes
Stay abreast of industry trends and apply in-depth domain knowledge and technical acumen to solve client problems
Present key findings to client / EY leadership
Develop a strong personal brand by building team assets and points of view (e.g., thought leadership, frameworks, benchmarks, accelerators) that translate industry trends into client solutions
Stay informed of and apply professional standards and firm policies
Contribute to proposals and business development, including client materials, pricing inputs, and follow-on scoping