FS GMS Business Operations Lead
Guidehouse•Tysons, VA
•$98,000 - $163,000•Remote
About The Position
The Manager, FS GMS Internal Business Operations Lead serves as the central operator for the FS GMS business, owning execution, governance, and optimization of all internal GMS sub-functions. This role ensures disciplined management of core processes (e.g., resource & bench, forecasting, pipeline/PRT, and management reporting) while driving cross-functional alignment and operational maturity—enabling senior leadership to focus on client growth and strategic expansion.
Requirements
- 5+ years of experience in business operations
- Requires a University Degree and prior relevant experience (Relevant experience may be substituted for formal education or advanced degree)
- Demonstrated ownership of forecasting, workforce planning, and operational governance at scale
- Strong executive presence with ability to influence at Partner / Director level
- Highly structured, data-driven, and execution-focused
Nice To Haves
- Bachelor's degree
Responsibilities
- Lead day-to-day execution of core GMS business operations, including: Resource & bench management, Workforce and financial forecasting, Pipeline / PRT tracking and governance
- Own process integrity, standardization, and performance across the business
- Own GMS management information (MI), dashboards, and executive reporting
- Provide leadership with timely, accurate, and actionable insights to drive decision-making
- Lead and drive internal GMS initiatives (e.g., operating model evolution, tooling, governance improvements)
- Operate as the program manager across all internal workstreams with clear accountability for outcomes
- Act as the connective layer across Finance, Delivery, People, and Solutions functions
- Drive alignment on priorities, timelines, and execution across all GMS sub-functions
- Establish and track operational KPIs (e.g., utilization, forecast accuracy, reporting SLAs)
- Identify and implement improvements to enhance scalability, efficiency, and cost performance
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
