Business Operations Lead

Handoff • Austin, TX

2d • Remote

About The Position

Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that “speak contractor.†With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes. We are backed by $25M+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users. We're hiring a Business Ops Lead to serve as the executive arm of our COO and help translate leadership strategy into company-wide execution. In this role you'll own Handoff's operating system — from cycle planning and KPI dashboards to financial modeling, board materials, and high-priority special projects. This role is ideal for someone who thrives at the intersection of strategy and execution, isn't fazed by ambiguity, and wants to operate at all levels of a fast-scaling startup.

Requirements

• Background in investment banking, venture capital, consulting, or an early-stage startup
• Comfortable operating at both the strategic and tactical level simultaneously — you can build a board deck in the morning and chase down a contract renewal in the afternoon
• Financial modeling skills — you build from scratch, not just edit templates
• Strong written communicator — your memos and decks are clear, tight, and ready to send

Nice To Haves

• Experience in high-growth startup environments preferred

Responsibilities

• Facilitate Handoff's departmental planning process — driving submissions, tracking progress, and holding teams accountable
• Maintain and continuously improve company-wide dashboards, KPIs, and operational tooling
• Support the COO on board decks, investor updates, and executive materials
• Build and maintain financial models; help prepare analysis for key business decisions
• Track departmental budgets and flag spend variances to the COO
• Manage vendor relationships, contracts, and renewals
• Codify work norms and operating standards as the company scales
• Assist with prep and logistics for company all-hands meetings and recurring leadership syncs
• Assist with planning & execution of internal events and company off-sites

Benefits

• Competitive Salary + Equity
• Unlimited Paid Time Off (PTO)
• 401(k)
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• Flexible Spending Account (FSA)
• Dependent Care FSA (DCFSA)
• Top-Notch Equipment
• Team Offsites

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed