Frozen Food Clerk

Sprouts Farmers Market•Austin, TX

About The Position

The Frozen Food Clerk keeps the store’s frozen cases stocked, clean, organized, and safe during business hours. The role assists customers with purchases and product selection while maintaining a friendly, energetic demeanor and following Frozen Department procedures. The clerk receives and checks shipments, monitors product quality and dates, maintains accurate displays and pricing, and supports department cleanliness and product knowledge. The position involves using department tools and equipment, handling frozen goods, and working in controlled temperatures as well as coolers and freezers.

Requirements

Be at least 18 years of age.
Possess a high school diploma or GED (or equivalency degree).
Maintain the highest level of customer service.
Support and contribute to team goals.
Have basic knowledge of math, weights, and measures.
Be able to work varied hours and days as business dictates.
Be able to transfer boxes or crates weighing 40–60 pounds vertically or horizontally over distances up to 10 feet without mechanical assistance, as described in the physical requirements.
Be able to use a pallet jack to move products weighing 500–1,000 pounds, requiring 25–50 pounds of force, over distances of 15–50 feet, as described in the physical requirements.
Be able to meet the stated physical demands, including upper-body and coupling forces, using a two-step stool, repetitive bending or squatting, continuous standing, and walking up to three miles per eight hours.
Have the vision required to order, stock, and inventory products.

Nice To Haves

1–2 years of grocery retail experience with Frozen Department processes and procedures.

Responsibilities

Keep frozen cases, storage areas, and work areas clean and safe, including cleaning shelves and products, addressing spills and hazardous debris, and sweeping.
Stock and present products according to Frozen Department schematics; face, fill, and organize items and ensure tags and prices are accurate.
Check product rotation, identify expired stock, and discard outdated or spoiled products.
Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, product coupons, promotional materials, and information about complementary foods.
Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Use scales and weight measures to weigh and label products accurately.
Maintain a high level of product knowledge and product preparation knowledge.
Walk the department regularly to maintain an organized, sanitary, and clean appearance.
Perform other duties as assigned.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount on purchases for the employee and one other household family member
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Company-paid life insurance
Contests and appreciation events
Bonus based on company and/or individual performance (eligibility requirements may apply)
Medical, dental, and vision coverage (eligibility requirements may apply)
Health Savings Account with company match (eligibility requirements may apply)
Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply)
Company-paid short-term disability coverage (eligibility requirements may apply)
Paid parental leave for mothers and fathers (eligibility requirements may apply)
Paid holidays (eligibility requirements may apply)
DailyPay access for eligible employees