R14 - Furnace Road Front Retail Associate

Rappahannock Goodwill•Stafford, VA

13d•Onsite

About The Position

Rappahannock Goodwill Industries is hiring a Front Retail Associate for its Furnace Road location. The associate receives customer payments, assists donors and provides tax receipts, prepares textiles and merchandise for sale, prices new and used goods, and helps ensure merchandise is available in a clean and attractive store environment with strong customer service. The role includes cashiering, sales-floor merchandising, customer assistance, housekeeping, and inventory tasks. Associates follow cash-handling, safety, and security procedures; safeguard company property; and assist with other store functions as needed. The schedule may vary with business needs and may include days, evenings, weekends, holidays, blackout periods, and occasional management-approved overtime. The position is based in a retail store, with minimal exposure to outdoor elements. Rappahannock Goodwill Industries offers pay and benefits, along with training and experience. The organization describes its work as supporting people and communities and encourages applicants from diverse backgrounds.

Requirements

Must be available to work during operating hours as required by business operations.
Basic computer skills.
Basic phone communication skills.
Ability to count change and operate a cash register.
Basic math skills and ability to make change.
Ability to stand and move around for extended periods.
Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.

Nice To Haves

High school diploma or GED preferred, but not required.
Retail or similar experience preferred.

Responsibilities

Provide exceptionally friendly customer service to shoppers and donors.
Receive customer payments, operate the cash register, make change, and follow cash, check, credit-card, and tax-deductible receipt procedures.
Pack or wrap customer purchases as needed and consistently promote the “round up” option.
Assist donors and provide tax receipts.
Select and prepare textiles and merchandise for sale; price new and used merchandise.
Replenish merchandise on store fixtures and maintain neat, attractive displays.
Help customers find merchandise.
Review price information for changes and sale items.
Conduct periodic merchandise inventory as required.
Perform basic housekeeping in the sales floor, donation center, and production area.
Remove poor-quality, damaged, or aged merchandise from the sales floor and prepare it for return to salvage.
Safeguard company property and equipment and follow safety and security policies and rules.
Report security incidents to the Store Manager.
Assist with other store functions as needed, cross-train, and help meet work goals.
Perform other duties as assigned.