Front Office

North Mississippi Primary Health Care • Booneville, MS

19h • Onsite

About The Position

The Front Office role keeps the clinic running smoothly by handling patient-facing administrative work with accuracy and professionalism. Your day is steady and patient-focused, supporting daily clinic operations in line with NMPHC’s mission and Patient-Centered Medical Home (PCMH) standards. Expect frequent interaction with patients, quick handoffs with clinical staff, and a consistent need to stay organized as the lobby and phone traffic change throughout the day. You’ll help keep information moving so care stays coordinated and the clinic workflow stays efficient from open to close.

Requirements

• High school diploma or equivalent
• Customer service experience (healthcare experience preferred)
• Basic computer skills with strong data-entry accuracy
• Strong communication and organization

Nice To Haves

• FQHC experience
• EHR experience
• Insurance verification and scheduling knowledge

Responsibilities

• Register patients and maintain complete, correct demographic information
• Schedule appointments and manage changes while supporting clinic flow
• Provide clear, respectful customer service in person and by phone
• Enter data accurately and protect patient privacy

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED