Front Office Team Lead

Moreau Physical Therapy • New Orleans, LA

4d • Onsite

About The Position

Moreau Physical Therapy is seeking a dynamic individual to join us as a Full Time Front Office Team Lead. This onsite position offers a competitive pay range of $14.00 - $22.00 per hour, based on your experience. Join a fun and energetic team dedicated to high performance and professionalism. In this role, you will be at the forefront of our customer-centric approach, handling tasks such as warmly greeting patients, skillfully managing phone inquiries, scheduling appointments, and tracking attendance. Your attention to detail will be showcased as you expertly handle tasks such as collecting co-pays and co-insurances, faxing, scanning documents, and tackling other essential clerical duties. No two days will be the same in this fast-paced environment, offering you the chance to showcase your problem-solving skills and passion for excellence.

Requirements

• Exceptional customer service skills
• Reliable
• Flexible
• Courteous
• Helpful
• Friendly
• Self-motivated
• Sense of urgency in the carryout of all tasks
• Able to work independently in a fast-paced environment
• Able to multitask
• Highly organized
• Willing to take corrective criticism
• Team player mentality
• Attention to detail
• Pleasant telephone presence
• Passion for excellence

Responsibilities

• Warmly greeting patients
• Skillfully managing phone inquiries
• Scheduling appointments
• Tracking attendance
• Collecting co-pays and co-insurances
• Faxing documents
• Scanning documents
• Tackling other essential clerical duties
• Ensuring excellence in front office operations
• Leading a team that puts customers at the center of everything

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Uniform Allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed