Front Office Team Lead

Moreau Physical Therapy • New Orleans, LA

6d • Onsite

About The Position

Moreau Physical Therapy is seeking a dynamic individual to join us as a Full Time Front Office Team Lead. This role involves leading a team that puts customers at the center of everything we do, utilizing problem-solving skills and a customer-centric mindset to ensure excellence in front office operations. The position is onsite and offers a competitive pay range of $14.00 - $22.00 per hour, based on experience. The daily responsibilities include greeting patients, managing phone inquiries, scheduling appointments, tracking attendance, collecting co-pays and co-insurances, faxing, scanning documents, and other clerical duties in a fast-paced environment.

Requirements

• Exceptional customer service skills.
• Reliable.
• Flexible.
• Courteous.
• Helpful and friendly.
• Self-motivated.
• Sense of urgency in task execution.
• Ability to work independently in a fast-paced environment.
• Ability to multitask.
• Highly organized.
• Willingness to take corrective criticism.
• Team player mentality.
• Attention to detail.
• Great speaking telephone voice.
• Passion for excellence to help run daily front office operations.

Responsibilities

• Lead a team that puts customers at the center of everything we do.
• Ensure excellence in front office operations.
• Greet patients warmly.
• Manage phone inquiries.
• Schedule appointments.
• Track attendance.
• Collect co-pays and co-insurances.
• Fax documents.
• Scan documents.
• Handle other essential clerical duties.
• Showcase problem-solving skills and passion for excellence.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Uniform Allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed