Front Office Supervisor
Hilton Pennywell St Louis at The Arch•Saint Louis, MI
•Onsite
About The Position
As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.
Requirements
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Nice To Haves
- Hotel experience is always a plus!
- A combination of education and experience
Responsibilities
- Be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
- Supervise front desk agents, manage guest reservations, and address guest concerns.
- Assist in training and guiding front desk staff.
- Help manage scheduling and shift coverage.
- Maintain a welcoming and efficient front office environment.
Benefits
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
