Front Office Supervisor - Mammoth Mountain Inn

Alterra • North Creede, CO

4d • Onsite

About The Position

Supervises the Mammoth Mountain Inn Front Office Representatives during assigned shift. Assists the Management Team in establishing and implementing training programs. Represents the management in solving guest problems regarding policies and procedures. Performs the duties of the Manager during periods when other Management Team members are not available. Schedules vary, including day and evening shifts.

Requirements

• High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
• Responsibilities in a major full service resort hotel.
• Computer literate.
• Six to twelve months training and supervisory experience.

Responsibilities

• Supervises the Mammoth Mountain Inn Front Office Representatives during assigned shift.
• Assists the Management Team in establishing and implementing training programs.
• Represents the management in solving guest problems regarding policies and procedures.
• Performs the duties of the Manager during periods when other Management Team members are not available.

Benefits

• Free season pass for employee
• Free skiing for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED