Assistant Front Office Manager - Mammoth Mountain Inn

Alterra • Mammoth Lakes, CA

1d • Onsite

About The Position

Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager. This position is responsible for training, guest service, employee relations, and purchasing if required. Acts as manager on duty.

Requirements

• Four year college degree preferred.
• Minimum of 2 years experience in hotel front desk and reservations operations.
• Minimum of 6 to 12 months of supervisory experience.
• Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to clearly and effectively communicate to guests, employees and management.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
• Responsible for training, guest service, employee relations, and purchasing if required.
• Acts as manager on duty.

Benefits

• Free season pass that opens the doors to adventure at all Alterra Resorts.
• Free skiing for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts.
• Free skiing at all Alterra Resorts.
• Ski/snowboarding lessons discounts.
• Equipment Rental discount.
• Friends and Family vouchers.
• Retail & Food discount.
• 401k with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level