Front Office Specialist- Glenway Pediatrics
TriHealth•Cincinnati, OH
•Onsite
About The Position
At TriHealth Glenway Pediatrics, our Front Office Specialists are the welcoming face of care for children and families. You’ll work in a supportive, team‑based environment where compassion, organization, and great communication truly make a difference—helping families feel confident and cared for from the moment they walk in. We offer career growth opportunities, a comprehensive benefits package, and competitive pay based on level of education and experience. Apply today and grow your career with a team that truly values you.
Requirements
- High School Diploma or GED degree (Required)
- 3 - 4 years experience in a related field (Required)
Responsibilities
- Answers incoming telephone lines and handles and distributes calls.
- Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
- Schedules patient appointments.
- Informs department of issues.
- Accurately inputs patient registration information and updates patient insurance and demographic information.
- Accepts payments and logs appropriately.
- Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members.
- Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
- Handles patient complaints and refers to manager as appropriate.
Benefits
- medical
- dental
- vision
- paid time off
- retirement plans
- tuition reimbursement
- Sign On Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
