Full-Time Front Office Specialist
About The Position
The Front Office Specialist serves as the first point of contact for clients, families, referral sources, and community partners. This role is responsible for creating a positive and professional experience through effective communication, appointment coordination, administrative support, and collaboration with clinical teams. This is a full-time, in-office position. The typical schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Flexibility may occasionally be needed based on clinic operations, client needs, and business priorities. The ideal candidate is organized, dependable, comfortable with technology, and able to manage multiple priorities while maintaining a welcoming and professional demeanor.
Requirements
- Must complete Form I-9 (Employment Eligibility Verification) as part of the onboarding process.
- Must successfully complete a background check in accordance with applicable laws and company policies.
- Organized
- Dependable
- Comfortable with technology
- Able to manage multiple priorities
- Maintain a welcoming and professional demeanor
Nice To Haves
- Ability and willingness to occasionally travel to nearby BHC locations, including Wausau (Grant Street), Merrill and Stevens Point, to provide coverage for PTO, staffing needs, and operational support.
Responsibilities
- Serves as the first point of contact for clients, families, referral sources, and community partners.
- Creates a positive and professional experience through effective communication, appointment coordination, administrative support, and collaboration with clinical teams.
Benefits
- Healthcare benefit package
- Medical benefit options
- Dental and vision coverage
- Short-term and long-term disability options
- Retirement plan options
- Paid Time Off (PTO)
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
