Front Office Specialist - General Admin

TriHealth•Deer Park, OH

6h•Onsite

About The Position

Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at TriHealth, you’re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first.

Requirements

High School Diploma or GED degree (Required)
3 - 4 years experience in a related field (Required)

Responsibilities

Answers incoming telephone lines and handles and distributes calls.
Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
Schedules patient appointments. Informs department of issues.
Accurately inputs patient registration information and updates patient insurance and demographic information.
Accepts payments and logs appropriately.
Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
Handles patient complaints and refers to manager as appropriate.
Greeting and registering patients, filing and preparing charts.
Check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments.
Completing daily bank deposit; day-end reconciliation duties.
Completing charge/receipt-entry and charge-receipt summaries for all office-related services.