Front Office Specialist - General Administration

TriHealth • Anderson Township, OH

13h • Onsite

About The Position

Make a meaningful impact by supporting patients and care teams every day. As a
Front Office Specialist at TriHealth, you’re part of a culture built on respect,
collaboration, and exceptional care. Grow your skills in a place that puts
people first.

Location: 7810 Five Mile Rd.

Schedule: Day shift scheduling with shifts starting as early as 6:30AM and
running as late as 5PM. Schedule includes rotating weekends. NO Holidays or
On-Call commitments.

Requirements

• High School Diploma or GED degree (Required)
• 3 - 4 years experience in a related field (Required)

Responsibilities

• Answers incoming telephone lines and handles and distributes calls.
• Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
• Schedules patient appointments. Informs department of issues.
• Accurately inputs patient registration information and updates patient insurance and demographic information.
• Accepts payments and logs appropriately.
• Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
• Handles patient complaints and refers to manager as appropriate.

Benefits

• We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees