Front Office Specialist - General Admin

TriHealth • Green Township, OH

1d

About The Position

Make a meaningful impact by supporting patients and care teams every day. As a
Front Office Specialist at TriHealth, you’re part of a culture built on respect,
collaboration, and exceptional care. Grow your skills in a place that puts
people first.

Location: 2001 Anderson Ferry Rd.

Schedule: Full-time, Day shift with varying start/end times. Rotating weekend
scheduling. No holiday or On-Call commitments.

Requirements

• High School Diploma or GED degree (Required)
• 3 - 4 years experience in a related field (Required)

Responsibilities

• Answers incoming telephone lines and handles and distributes calls.
• Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
• Schedules patient appointments. Informs department of issues.
• Accurately inputs patient registration information and updates patient insurance and demographic information.
• Accepts payments and logs appropriately.
• Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
• Handles patient complaints and refers to manager as appropriate.

Benefits

• medical
• dental
• vision
• paid time off
• retirement savings plans
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED