Temporary Front Office Services Representative

University of California, Irvine•Irvine, CA

11d•Onsite

About The Position

This is a temporary employment recruitment reporting to the UCI Temporary Employment Services (TES) Department. Interviewing and hiring is based on internal hiring needs and how well the candidate's experience matches the assignment requirements. Certain temporary assignments may require clearance of a health physical or require a valid California Driver’s License for driving university vehicles. The majority of our temporary positions are Monday – Friday, 8:00 a.m. – 5:00 p.m. We also have occasional part-time, weekend, and evening hours available, depending on the assignment. Comprehensive benefits options are also available for temporary employees, including paid vacation, holidays, and sick leave. Please note that we recruit for this position on an on-going basis to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of applications that we receive, only those candidates selected for interviews will be contacted.

Requirements

Customer service experience with a friendly, professional, and accommodating approach.
Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers.
Experience performing administrative, clerical, or front office functions in a fast-paced environment.
Ability to accurately handle confidential information and maintain patient privacy in accordance with HIPAA.
Strong organizational skills and attention to detail.
Ability to read, write, and follow written and oral instructions in English.
Must be able to provide proof of work authorization

Nice To Haves

Experience working in a healthcare, medical office, or student health setting.
Experience with electronic medical records and computerized appointment scheduling systems.
Familiarity with medical terminology and healthcare administrative procedures.
Experience supporting patient flow and coordinating with clinical staff.

Responsibilities

Schedule patient appointments for General Medical, Specialty, and Nurse Clinics using the computerized scheduling system.
Perform front office reception duties, including greeting patients, answering phones, and facilitating patient flow.
Maintain and update electronic medical records and complete related administrative and clerical functions.
Collaborate with nursing staff and healthcare providers to support daily clinic operations and patient care.
Protect patient confidentiality and follow HIPAA requirements and established health and safety procedures.