Front Office Representative- Full-Time

Healthcare Outcomes Performance Co. (HOPCo)•Flagstaff, AZ

10h

About The Position

The Front Office Representative presents a professional image and helpful demeanor to patients and visitors. The position greets and directs people arriving in the lobby, answers and appropriately directs calls throughout the facility, and maintains the confidentiality of patient information. The representative also assists Facilities and Security personnel with announcing Code Red drills and alarms. The role requires working knowledge of the Elevation Ambulatory Surgery Center and Northern Arizona Orthopedics check-in processes and EMR requirements. Other duties may be assigned.

Requirements

High school diploma/GED or equivalent working knowledge preferred.
Preference is given to candidates with a minimum of two years of receptionist experience in a medical office or healthcare setting.

Nice To Haves

High school diploma/GED or equivalent working knowledge.
At least two years of receptionist experience in a medical office or healthcare setting.

Responsibilities

Present a professional image and helpful demeanor to patients and visitors.
Greet and direct patients and visitors upon arrival in the lobby.
Answer telephone calls and direct them appropriately throughout the facility.
Maintain full confidentiality of patient information.
Assist Facilities and Security personnel in announcing Code Red drills and alarms.
Use working knowledge of Elevation Ambulatory Surgery Center and Northern Arizona Orthopedics check-in processes and EMR requirements.
Perform other duties as assigned.

Benefits

Competitive health and welfare benefits.
HSA with a company match for qualifying HDHP plans.
401(k) plan with company match after six months of service; part-time employees are included.
24/7 Employee Assistance Program.
Employee Appreciation Days.
Employee Wellness Events.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume